In some sense, seeing a doctor is also a test of psychological endurance. In the face of disease, authoritative information is often "reassuring". But who is the authoritative information? In the moment of eating and traveling, "searching for a search", in the face of massive medical information on the Internet, who will put a "reliable" seal on this information?
Reliable, easy to understand information is not easy to find
In May of last year, Ms. Zhang from Dingzhou City, Hebei Province, went to the Second Hospital of Hebei Medical University because of her swollen eyes and fatigue. The doctor diagnosed Ms. Zhang’s left hydronephrosis, right kidney atrophy and chronic kidney. Incomplete function. "The doctor gave me a left kidney ostomy operation. The right kidney has not yet reached the level of dialysis. The doctor must administer the rest, take the medicine on time, and review it regularly to keep the kidney function."
Is there a better treatment? “A family from the Internet to check the remedies, check the hospital, searched a hospital for nephropathy in Shijiazhuang City, Hebei Province, repeatedly through the network, telephone contact, the doctor said that the package is cured, there are discounts during the New Year's Day." Wei Wei told reporters, The specialist hospital doctor gave Ms. Zhang a half-month Chinese medicine. The drug cost was more than 20,000 yuan, and she said that she could not see the effect in the short term. Some people who had spent 150,000 yuan to improve the situation were. The cost is too high. After the family discussed it, I plan to continue to go to the Second Hospital of Hebei Medical University for treatment. What is gratifying is that Ms. Zhang’s condition has improved. "I don't have a pair of eyes that identify the true and false, but I know that no doctor can guarantee that every patient who comes to the hospital will be completely cured. But they haven't seen her sister yet and they say that if they spend money, they will be cured. The motivation is very suspicious. ."
Unlike Ms. Zhang, who is on the Internet to check the hospital, Mr. Zhao from a middle school in Beijing believes that authoritative information is more important and he has to find a professional portal to search. Mr. Zhao’s mother suffered from lumbar spinal stenosis. Mr. Zhao has inquired about medical education websites, paper media websites, hospital official websites, and research literature databases such as China Knowledge Network CNKI. "But the information I found is not systematic, there are many sayings, who is more authoritative and does not know, and the professional literature is difficult to understand. Finally, I gave up the network and launched friends and acquaintances around to find out which hospital to cure this disease. â€
The reporter tried to log in to the websites of various health institutions at all levels in China, and saw that there are few websites of medical institutions that have search functions, and the content that can be retrieved is mainly work and management information, and the service information for the public is seriously insufficient. But open the NHS Choices website established by the British Ministry of Health, type the keyword Lumbar spinal stenosis, search for the lumbar decompression surgery at the top, what will happen during the operation, postoperative recovery and other detailed information, search for 128 related results. On the National Institutes of Health website, you can search for detailed results about spinal canal stenosis, questions and answers.
Establish authoritative sources, provided that the legislation is regulated
According to some surveys, official sources are most favored by patients. Liu Xiao, head of the Deloitte Medical Services Industry Strategy and Operations Consulting, presented a survey of about 1,000 people in China. According to the data in 2015, the most trusted source of Chinese patients is government organizations, associations, and associations, which accounted for 53%, followed by medical organizations (41%), and network search ranked third, with 38%. Liu Xiao introduced that in February this year, the US public relations company makovsky also completed a survey involving 1,000 people in Europe and the United States. The report shows that the health care information provided by public health promotion organizations, medical institutions and government organizations is relatively high, exceeding 50%. The well-known health information business website webMD and the highly open Wikipedia trust are lower than the government website, 39% and 26% respectively.
“We can learn from the experience of NHS Choices in the UK and build a comprehensive, scientific, objective, fair and reliable medical information website at the national level.†A person studying in the UK suggested that the website should be managed by the National Health and Family Planning Commission. It can be established separately, or it can rely on the existing National Health and Family Planning Commission Statistical Information Center, and it can also be affiliated with other national health and family planning committees. Improve the organization of the website and various management systems, verify the establishment, and arrange special staff. Funding should be based on finance, and the public welfare of the website should be guaranteed. "At the same time, play the technical support role of the 'National Team' of the Chinese Academy of Medical Sciences, the Chinese Medical Association, the Chinese Center for Disease Control and Prevention, and encourage medical experts, media people, information technology personnel and other participants to ensure the authority and popularity of information. In addition, it can be connected with health records, registration, appointment referrals, inspection results query and other systems to improve usage."
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